Privacy Policy
Privacy Policy
- Introduction
Labo Mérilo is committed to protecting your personal data and respecting your privacy. This privacy policy explains what data we collect, how we use it and what rights you have regarding your data. This policy has been prepared in accordance with the General Data Protection Regulation (AVG) and Belgian law.
- Data collected
We collect only the data necessary to provide our services. This includes:
- Personal information such as name, e-mail address, phone number and address, when you place an order or create an account.
- Payment information for processing purchases.
- Browsing data and cookies to optimize user experience.
- Any communication via e-mail or contact forms.
- Purpose of data processing
We process your data for the following purposes:
- Processing and delivery of orders.
- Providing customer service and support.
- Sending marketing communications (if you have consented).
- Improving our website and services.
- Compliance with legal obligations.
- Minors and data protection
Since our website is often visited by minors, we take extra measures to protect their privacy:
- Minors under 18 must have permission from a parent or legal guardian before placing an order or providing personal information.
- Parental supervision is encouraged when using our website.
- Sharing data with third parties
We share your data with third parties only when necessary for:
- Processing payments through approved payment providers.
- Shipping orders through logistics partners.
- Improving our services through anonymized analytics.
- Your rights
You have several rights regarding your personal data:
- Right of access: you can request what data we process about you.
- Right of correction: you can have incomplete or incorrect data corrected.
- Right to deletion: you can request deletion of your data if permitted by law.
- Right to restriction of processing: you can request limited processing of your data.
- Right to object: you can object to certain forms of data processing.
- Right to lodge a complaint: with the data protection authority in Belgium if you believe that we are processing your data unlawfully.
- Cookies
Our website uses cookies to improve the user experience. You can adjust your cookie preferences through browser settings.
- Privacy policy changes
We reserve the right to change this privacy policy. Any changes will be posted on this page and are effective immediately. We encourage you to review this policy periodically.
- Contact details
If you have any questions or requests regarding your personal data, please contact usat customer@labomerilo.com, Prins Boudewijnlaan 32, 2610 Wilrijk, BE- Belgium.
The privacy policy was last updated on [5/03/2025].